Privacy Statement

Apsisware SRL, based in Romania, is committed to protecting the privacy and security of your personal data. This Data Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our website or services, you consent to the practices described in this policy.

Who We Are

Apsisware SRL is a software company specialising in Artificial Intelligence (AI), Machine Learning (ML), and Generative AI (GenAI) solutions. Our company is located at [Insert Company Address], Romania. If you have any questions or concerns about this Data Privacy Policy, please contact us using the details provided at the end of this page.

What Personal Data We Collect

Apsisware collects and processes personal data to provide and improve our services. The personal data we collect may include:

  • Contact Information: Name, email address, phone number, company name, and job title.
  • Technical Information: IP address, browser type, operating system, and other information automatically collected when you visit our website.
  • Service Data: Information about the AI/ML/GenAI services you use, including project details and usage metrics.
  • Cookies: Data collected through cookies and similar technologies (see our [Cookies Policy](#) for more details).
  • Communications: Records of interactions with Apsisware, including emails, messages, and support requests.

How We Use Your Personal Data

We collect and use personal data for the following purposes:

  • Service Provision: To deliver the services you request, including AI/ML/GenAI solutions and related support.
  • Communication: To respond to inquiries, provide updates on services, and send important notices regarding your account or projects.
  • Marketing: To send promotional information about our products and services, where permitted by law. You can opt out of marketing communications at any time.
  • Website Functionality: To analyse and improve the performance of our website and services.
  • Legal Compliance: To comply with legal obligations, such as data retention, audit requirements, or responding to lawful requests from authorities.

Legal Basis for Processing Personal Data

We rely on the following legal grounds to process your personal data:

  • Contractual Necessity: Processing is necessary for the performance of a contract, such as delivering services you have requested.
  • Legitimate Interests: We may process your personal data to improve our services, secure our website, or pursue our legitimate business interests, provided this does not override your rights.
  • Consent: We may rely on your consent for certain types of processing, such as for marketing communications. You can withdraw your consent at any time.
  • Legal Obligation: Processing may be necessary to comply with legal or regulatory obligations.

How We Share Your Personal Data

Apsisware may share your personal data with third parties under the following circumstances:

  • Service Providers: We may engage third-party vendors or partners to provide services on our behalf, such as IT support, cloud hosting, or marketing services. These parties will only have access to personal data necessary to perform their functions and are required to maintain confidentiality.
  • Legal Compliance: We may share personal data with government authorities or law enforcement when required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of the transaction, subject to confidentiality obligations.

We do not sell or rent your personal data to third parties.

How We Protect Your Personal Data

Apsisware implements appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:

  • Encryption: We use encryption protocols to protect sensitive data in transit.
  • Access Controls: Personal data is accessible only to authorized personnel who need the information to perform their duties.
  • Data Minimization: We collect and process only the personal data necessary for the purposes outlined in this policy.
  • Regular Audits: We conduct regular audits and assessments of our data security practices to ensure compliance with applicable laws.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal requirements. The retention period may vary depending on the type of data and the legal obligations associated with it.

Once the retention period expires, we will securely delete or anonymize your personal data.

Your Data Protection Rights

As a data subject, you have the following rights under GDPR:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal data.
  • Right to Erasure (“Right to Be Forgotten”): You have the right to request the deletion of your personal data under certain conditions.
  • Right to Restrict Processing: You have the right to request the restriction of processing your personal data in certain situations.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to request the transfer of that data to another controller.
  • Right to Object: You have the right to object to the processing of your personal data where we rely on legitimate interests or where the processing is for direct marketing purposes.
  • Right to Withdraw Consent: If we rely on your consent for processing, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided at the end of this page. We will respond to your request within the time frame required by law.

International Data Transfers

Apsisware operates from Romania, but your personal data may be transferred to or processed in countries outside the European Economic Area (EEA) where data protection laws may differ from those in your jurisdiction. If and when we transfer your personal data outside the EEA, we ensure that appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your data.

Changes to This Data Privacy Policy

Apsisware reserves the right to update this Data Privacy Policy at any time. Any changes will be posted on this page, and we will notify you of any significant changes via email or through our website. Please review this policy periodically to stay informed about how we protect your personal data.

Contact Information

If you have any questions, concerns, or requests regarding this Data Privacy Policy or the processing of your personal data, please contact us at:

Apsisware SRL

Europe House, 47-53 Lascar Catargiu Bvd Bucharest, Romania

+40 374 60 88 99 contact@apsisware.com

Additionally, if you believe your rights under GDPR have been violated, you have the right to lodge a complaint with the Romanian Data Protection Authority or another supervisory authority in your jurisdiction.

By using Apsisware’s website or services, you consent to the processing of your personal data in accordance with this Data Privacy Policy.